See how real people interact with your product and understand what helps, what slows them down, and what creates unnecessary friction. Our team turns these observations into clear, practical recommendations your designers and product teams can use immediately.
Rapid User Testing
Comparative User Testing
Understand how your product performs next to competing solutions.
We run side-by-side tests that reveal strengths, weaknesses, and perception gaps. These studies can include qualitative insights, quantifiable measures, or a blend of both—shaped by your strategic goals.
Comparative projects involve more interfaces and therefore require additional time and investment, typically starting around £23K.
Quantitative User Testing
When you need reliable performance metrics—success rates, completion time, satisfaction scores, and behavioural patterns—we design large-scale studies that produce stable, defensible data. These metrics help you validate improvements, track progress over time, and make confident product decisions.
A typical quantitative programme includes:
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20–200 participants
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1–4 weeks of remote, unmoderated sessions
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National or global audiences tailored to your target users
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A comprehensive findings report with clear priorities and recommendations
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A presentation session to walk your team through the results
Projects usually begin at £15K, depending on sample size and scope.
Fast, focused, and built to uncover the reasons behind user behaviour.
We guide participants through your design while encouraging them to explain their expectations and thought processes. This reveals hidden blockers, unmet needs, and opportunities to simplify and strengthen your experience. Studies can be run in person or remotely, depending on your audience and goals.
A rapid study often includes:
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5–10 participants
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2–3 days of moderated sessions
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Live observation for your team
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A structured insight debrief
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A detailed report with clear priorities and recommendations
Why You Should Trust Us
What You’ll
Receive
At xploreUX, we understand time is of the essence. That’s why we’ve developed a streamlined approach called Rapid UXR. This methodology delivers fast, actionable insights without compromising on depth. Here’s what sets Rapid UXR apart:
Targeted Research: We tailor our research methods to your specific needs, focusing on the areas that will have the most significant impact on your product’s success.
Agile Process: We believe in an iterative approach. Throughout the research phase, we keep you informed and involved, allowing for course corrections and adjustments for optimal results.
Data-Driven Decisions: We don’t just tell you what we find; we translate findings into actionable insights that directly inform your design and development decisions.
The Benefits of xploreUX
UXR
Investing in user research with xploreUX delivers a multitude of benefits.
Reduced Development Costs: By building products users truly need, you avoid costly revisions and wasted resources.
Increased User Adoption & Engagement: Products designed with user needs in mind are more likely to be adopted and used consistently.
Enhanced Brand Loyalty: When you solve user problems effectively, you build trust and foster deeper customer relationships.
Competitive Advantage: User-centric products stand out from the crowd, giving you a significant edge in the market.
Why You Should Trust Us
The xploreUX Advantage:
Rapid UXR
At xploreUX, we understand time is of the essence. That’s why we’ve developed a streamlined approach called Rapid UXR. This methodology delivers fast, actionable insights without compromising on depth. Here’s what sets Rapid UXR apart:
Targeted Research: We tailor our research methods to your specific needs, focusing on the areas that will have the most significant impact on your product’s success.
Agile Process: We believe in an iterative approach. Throughout the research phase, we keep you informed and involved, allowing for course corrections and adjustments for optimal results.
Data-Driven Decisions: We don’t just tell you what we find; we translate findings into actionable insights that directly inform your design and development decisions.
The Benefits of xploreUX
UXR
Investing in user research with xploreUX delivers a multitude of benefits.
Reduced Development Costs: By building products users truly need, you avoid costly revisions and wasted resources.
Increased User Adoption & Engagement: Products designed with user needs in mind are more likely to be adopted and used consistently.
Enhanced Brand Loyalty: When you solve user problems effectively, you build trust and foster deeper customer relationships.
Competitive Advantage: User-centric products stand out from the crowd, giving you a significant edge in the market.
We're passionate about helping businesses create products that make a real difference.
Our Discovery User Research service, powered by Rapid UXR, provides the crucial insights you need to develop user-centric products that win hearts and drive success.
Project by the numbers.
Usability Test Facilitation
Facilitated over 200 moderated usability test.
User Interview
Conducted over 100 user interviews
UX Consultancy
0%Awards.
Creating a portfolio budgeting in a real time planning and phasing.
A higher spacing and movements through an impactful email campaigns.
We believe that people are essential.
FAQ About User Research - UXR
What is UX research and how can it help my business?
UX research [UXR] is the process of understanding your users’ needs, motivations, and behaviors. By uncovering these insights, you can design products, websites, or services that are easier to use, more enjoyable, and ultimately more successful.
What are the different types of UX research services?
Usability testing is important because it helps to ensure that a product or system is easy to use and understand for its intended users. This can improve the overall user experience and increase the likelihood of user adoption and satisfaction.
How much does UX research cost?
Usability testing involves recruiting representative users to perform specific tasks while interacting with the product or system. The tasks is designed to test the usability of the product or system, and the users is observed and their actions and feedback recorded.
What are some benefits of using a UX research service?
Some common usability issues that can be identified through usability testing include:
Confusing or poorly labeled buttons or other elements
Hard-to-read text or poor color contrast
Lack of consistency in the user interface
Complex or confusing navigation
Lack of error prevention or recovery mechanisms
How can I find a good UX research service?
Usability testing can be used to identify specific problems or issues with a product or system and suggest improvements to address these issues. This can involve revising the user interface, adding or changing features, or making other changes to increase usability.