How to Make a Career Change into UX Research Playbook

Are you ready to switch careers and step into the growing world of UX Research—but not sure where to start?
This first playbook in the Career Change into UX Research series is your complete beginner’s guide to understanding what UX research is, why it matters, and how to start building real skills that employers and clients value.
Written for career changers, students, and professionals from any background, this book breaks down complex UX concepts into clear, practical lessons. You’ll learn how to think like a researcher, ask the right questions, and uncover user insights that drive better product decisions.
Inside, you’ll discover:

• The mindset and foundation every UX researcher needs
• How to understand user needs through observation and empathy
• Key research methods such as interviews, surveys, and usability testing
• How to analyse findings and translate data into insights
• Practical exercises to help you apply what you’ve learned
• Reflection tasks to track your progress and confidence

Whether you come from design, tech, psychology, education, or a completely different field, this playbook will help you take your first confident step into UX research—with no prior experience required.
By the end, you’ll not only understand the fundamentals of UX research but also be ready for the next stage: Applying UX Research in Practice (Playbook 2).
Start your transition today and begin building a career that blends curiosity, creativity, and impact.

Perfect for:
Career changers · Beginners in UX · Students · Professionals exploring tech careers.