Get In Touch
1-3, Hind Street Sunderland, SR1 3QD,
contactus@xploreux.com
Tel: 0191 722 1427
Projects Inquiries
contactus@xploreux.com
Tel: 0191 722 1427
We Improve

Stop losing customers to confusing design.
Get a UX audit that shows exactly what to fix.

Expert UX Reviews

Our Services

Basic

AI-Enhanced UX Audit

From

£900

Understand Your Customers
& Spot Problem Areas

Best for: Small teams who want fast clarity on what’s stopping users from converting, combining AI speed with expert human insight.

Learn What Your Customers Want

We combine AI insights with real user feedback to show where customers get stuck.

Expert UX Reviews

We identify and explain the issues that stop people from taking action, and show you how to fix them.

Website Check-Up

An AI-augmented report on usability, navigation, and performance, interpreted by experts.

What You Get

AI-Powered UX Scan — Automated analysis of navigation, usability, and conversion paths.

Expert Human Interpretation — We cut through false positives and explain the findings in plain English.

UX Audit Report (5–15 pages) — Clear breakdown of the top issues hurting conversions, navigation, and usability.

Review Videos — Walkthroughs showing where users get stuck and why.

1-Hour Debrief Call — Live session to discuss insights, prioritise fixes, and answer your questions.

Timeline: 3–5 business days from project start.

Outcome: You’ll know the top 5 fixes with the biggest business impact — identified by AI, validated by human expertise.

Standard

AI & Human Testing + Human Validation

From

£1,800

Improve the Experience
& Keep People Coming Back

Best for: Businesses ready to combine rapid AI insights with real user evidence.

Everything in Basic +

AI Simulated User Journeys

Automated analysis showing how AI agents move through your product and where friction points occur.

User Testing

Validate the AI findings with real people, capturing authentic behaviour and feedback.

 AI-Informed Improvement Plan

A tailored roadmap with timelines and priorities, combining AI data and human insight to guide your next steps.

What You Get

Everything in Basic, plus:

AI Simulated User Journeys — see how AI agents interact with your product to quickly flag friction points.

Live User Testing (5 participants) — validate AI findings with real humans to get authentic feedback.

Prioritised Fix Plan — a clear, step-by-step roadmap (with timelines) showing which improvements to make first.

Follow-Up Call — after 2 weeks, we review progress, re-run AI checks, and adjust recommendations.

10 business days from project start.

You’ll get a balanced view of AI-driven insights and real user behaviour, so you know exactly what to fix, in what order, to reduce drop-offs and keep customers engaged.

Premium

Custom Pricing from

£6,000

Complete UX Overhaul
& Dedicated Support

Best for: SaaS, fintech, and startups who want expert guidance, AI-powered monitoring, and regular testing.

Everything in Standard +

AI-Assisted Customer Recruitment for Testing

We combine AI-driven filters with manual vetting to find the right people from your target market, ensuring accurate and relevant results

 Dedicated UX Lead

An experienced strategist guiding your product decisions, turning AI insights and user data into clear business actions.

 UX Training

We train your team to use AI-enhanced methods alongside traditional UX practices so they can identify and solve issues themselves.

 Customised Holistic UX Consulting Services

Customised advice and continuous support, blending AI monitoring with expert interpretation to keep your product user-friendly and profitable.

What You Get

Everything in Standard, plus:

AI-Assisted Customer Recruitment — we combine AI filters with manual selection to find the right test users from your target market.

Dedicated UX Lead — an experienced strategist guiding product decisions and translating AI insights into business action.

UX Training Workshop (2 sessions) — we teach your team how to use AI + human insight to identify and fix usability issues.

Monthly AI-Enhanced Insights Report — ongoing testing, AI monitoring, and strategic recommendations to keep your product competitive.

4–6 weeks initial engagement, followed by monthly reporting and support.

A continuous AI + human UX improvement system that boosts conversions, strengthens customer loyalty, and future-proofs your product.

Let’s Collaborate

Get Your Free 30-Minute
UX Audit Call

We help SaaS, fintech, AI startups, and health-tech companies remove friction from their user journeys. Blending AI-powered insights with expert human strategy so more visitors become paying customers.

Why Work With Us

+ AI + Human Expertise: Automated scans flag issues fast, and our experts translate them into clear business actions.

Measurable Impact: Every recommendation is tied to conversions, retention, or customer loyalty.

Future-Proof UX: Continuous AI monitoring keeps your product competitive in a changing market.

We remove the friction
in your product journey,
so more users convert,
stay, and recommend you.

Reliable UX
Consultancy Services

We help businesses create products that are easy to use, enjoyable to navigate, and designed to achieve real results. Our experience spans multiple industries: SaaS scale-ups, Fin-Tech,
Health-tech and AI startups. Our portfolio and case studies, show the measurable impact we’ve delivered for clients.

8+ Years
UX Experience

For over seven years, we’ve been refining a proven process that combines research, user testing, and actionable recommendations. This ensures every change we suggest improves usability, meets user needs, and supports your business goals.

Positive
Clients Feedback

Clients trust us because we explain the “why” behind every recommendation and work closely with their teams to find the best solutions. Our results speak through improved engagement, higher satisfaction scores, and performance metrics.

Feedback
Appreciative

Our reputation is built on delivering real improvements, not just reports. Many of our new clients come through referrals from satisfied businesses that have seen measurable benefits from our work.